What to Expect
Global Support
Our STK Informatics professionals around the world are dedicated to support our customers proactively and preventatively across all deployment options using new technologies to help achieving your business goals faster.
Ready-to-Implement Solutions
Designed by subject matter experts, our solutions are built for your company’s unique environment. When you're ready to scale your operations, our solutions will scale too.
Complete Compliance
Safeguard sensitive information and business processes while being compliant with regulations and industry mandates.
Industry Knowledge
Our team members have many years of prior experience and operational expertise in various domains, helping your organization meet distinct, industry-specific standards and software regulations.
Services Offerings
We support your enterprise on your path to innovation and digital transformation with end-to-end services that reflect over 25+ years of knowledge, experience and innovation. Our Professional Services teams will act as a true extension of your organization to ensure a smooth implementation and long-term success with a STK Informatics solution.
Discovery & Requirements Definition
We get to know your business from the inside out. First, we’ll learn about your goals and business needs. A review of your organization workflows and integrations will help us identify areas of improvement. Finally, alongside your IT infrastructure team and other organization stakeholders, we’ll work together to define software requirements and plan for a successful data migration.
Our consultants provide comprehensive development services around a wide range of technologies to help integrate our solutions into your infrastructure. We work with our client in architecture, key management design, custom development, application review, development advice, ongoing custom development support and much more.
System Installation, Configuration, & Quality Assurance
Using the project plan as a roadmap, our software engineers configure and implement the solution, collaborating closely with your team throughout the process. Our development goes through comprehensive quality assurance testing to ensure that your solution meets the highest standards. Transparency and effective communication is key during this time, so we’ll constantly share the project’s progress, preview features, and make adjustments as needed. Hands-on training will ensure that your team fully understands how to operate and maintain the system for future enhancements.
Validation & Deployment
Once the solution is installed and tested, we will assist you through validation processes for industry standards or
regulatory bodies before deployment. We will be on-site at your facility during deployment to ensure that the rollout
of your solution happens smoothly and efficiently.
Training & Support
After your solution has deployed, we’ll still be there to help answer your day-to-day questions, provide ongoing technical support, and plan for your future needs. We offer multiple online training sessions in addition to webinars and consulting material. Our comprehensive training offerings will ensure that your team is armed with the skills needed to get the most out of your specific Informatic solution.
Real-time Data Streaming for Business Insights
STK uses edge computing and real-time data streaming to enable continuous insights and actions. As the edge services layer of our
Universal Business Platform,
it offers domain specific insights and monitors real-time events while defining sophisticated business logic rules and relevant actions.
Secure Performance & Reliability
Digital transformation is all about maximizing newer digital technologies through the transformation of business and its underlying supporting capabilities. For this to happen organizations need to be agile enough and have the right capabilities to innovate and recover from failure quickly. In other words, it is vital that your organization meets the challenges of digital transformation using DevOps.