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Support Services

Our support engineers have a wealth of experience with STK products and solutions, and a deep understanding of related information. We can help you set the foundation for your success through end-to-end focused services and innovative support solutions for a simplified, integrated, and accelerated approach to transformation.

What to Expect
Collaboration

Receive guidance from support experts by interacting with them through our support services getting help through mission-critical situations while empowering your staff members to overcome complexity.

Innovation & Expertise

We help you to adopt a comprehensive approach to innovation for your business by delivering and scaling productive solutions that produce results, creating value early in an agile path.

Integration & Alignment

Ensure integration with tailored solutions extending current capabilities to more advanced systems aligned with your organization roadmap, while  opening opportunities for digital transformation based on industry trends specific to your line of business.

Best Practices

Use proven best practices to get your solutions up and running in the shortest period possible, no matter your environment, in the cloud, on-premise or hybrid

Services Offerings

In addition to our standard solution warranty coverage, STK offers support plans designed to meet your business needs giving you the peace of mind that your informatic solution will always perform to the highest level. Discover your ideal customizable Support Service Package from our range.

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STK Enterprise Support

Adopt STK expertise, services, and support that can help your business accelerate value creation. Our professionals have deep understanding on STK solutions portfolio and the STK product roadmap enabling a seamless, end-to-end support experience across all deployment scenarios.

Our Mission-critical support

 

Our end-to-end approach to innovation results in smart solutions that tie together your system of record with your innovation goals. Take advantage of new technologies, integrate with your core processes, deploy in the cloud, on premise, or in hybrid environments and achieve  faster innovation delivering value quickly with industry-differentiating solutions.

Our Innovation Services and Solutions
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Create value moving on-premise solutions to the Cloud

With STK Cloud services, you can follow best practices to safely and securely move existing on-premise assets to the cloud, reducing the effort for migrate integration scenarios and benefit from lower operational costs, flexible configuration options, and regular platform updates.

Our Cloud Supports Services
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Defining your Integration Strategy

A solid integration strategy is crucial for providing what agility organizations require to meet the rapidly changing business needs and at the same time optimizing operations at a lower cost. For this to happen, a variety of pervasive integration requirements shall be taken into consideration. STK will help your organization to create the required foundation of integrated business processes and data.

Our Integration Solution Advisory Program
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Managing Risks and Business Continuity

In today's security-conscious enterprise environments, the systems used ultimately define the organization compliance posture. STK's deep understanding of systems compliance combined with our extensive implementation experience allows us to architect solutions allowing our customers to manage security and compliance requirements and provide a platform for ongoing business requirements.

Our Cybersecurity & Compliance Audit Service
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Simplifying Integration & Transformation

As a general rule, a single integration technology is not enough to support the variety of integration requirements. An enterprise needs to design its hybrid integration platform by leveraging a combination of integration styles to cover current and future integration needs. By taking advantage of proven best practices, your organization can reduce implementation time, effort, and cost while delivering a high-quality integration at a high scale.

STK Universal Business Platform
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Unified Support Experience

STK support strategy drives an innovative and consistent support experience across products and customers to help you get assistance anytime, anywhere from any device, from within or outside a STK application, and across all deployment scenarios.

STK Innovative Customer Support Strategy